MR. MEGABYTE // REPAIR INTAKE● LOADING INTAKE
REPAIR • DIAGNOSTICS • UPGRADES
TELL US WHAT’S ACTING UP
You don’t need to diagnose it for us. Tell us what the device is doing, what changed, and what matters most. We’ll handle the nerd shit from there.
01INTAKE
→02DIAGNOSE
→03QUOTE
→04APPROVAL
→05REPAIR + TEST
→06RETURN
NO SURPRISE REPAIRS.No repair work is performed until you approve the quote. If diagnosis changes the situation, we contact you before going further.
01
What are we working on?
Pick the closest match. “Other” is completely fine.
02
What’s the main problem?
Choose the biggest symptom. You can describe everything else below.
03
Give us the useful clues
Don’t worry if you don’t know the specs. Model numbers and symptoms help more than guesses.
04
How should we treat your data?
Back up anything important when possible. Data preservation is always best-effort during repair.
We’ll respect your selection, but hardware failure can make data inaccessible without warning. If the data is irreplaceable, tell us before service begins.
05
Are you supplying any parts?
Customer-supplied parts are welcome when they’re appropriate and compatible.
06
How urgent is it?
This helps us understand the situation. It is not a guaranteed turnaround time.
07
Send the repair request
This starts the conversation — it does not authorize repair work.
STRAIGHT ANSWERSIf a repair doesn’t make financial sense, we’ll tell you.
PARTS WITH A PURPOSENew, tested-used, or customer-supplied parts only when the choice makes sense for the job.
TEST BEFORE RETURNRepairs and upgrades are checked before the device goes back out the door.
NO PASSWORDS IN THIS FORMIf access is needed for testing, we’ll handle that separately and only when necessary.